Amazon’s global domination intensified in 2020, as the e-commerce giant gobbled a huge slice of the $1.5 trillion logistics pie.

A record 4.2 billion parcels originated from Amazon Logistics last year, according to Pitney Bowes, which tracks the global shipping and e-commerce industry. With 21% of the U.S. shipping market, Amazon has surpassed FedEx (16%) and is right behind UPS (24%). The United States Postal Service remains leader of the pack at 38%.

Although revenues and volumes for all major parcel carriers surged last year due to the COVID-19 pandemic driving e-commerce, Amazon Logistics' growth in both categories has outpaced FedEx, UPS and the USPS every year since 2014, when the company had zero share of the U.S. shipping market, Yahoo! News reported.

Over the past seven years, the company has heavily invested in warehouses, trucks, planes and delivery drivers, transforming shipping from an expense into a source of revenue by offering its logistics capabilities as a service.

However, Amazon still relies on its competitors for the last mile, passing about 2.8 billion parcels to other shipping companies in 2020 for final-destination delivery, Pitney Bowes reported.

“It’s a time of disruption, which is providing opportunities across the board for lots of different types of players who you haven't seen in this space before,” Jason Dies, executive vice president and president of sending technology solutions at Pitney Bowes, told Supply Chain Dive.