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Counselor 2024 Best Places to Work: #52 – Gemline

Find out what makes this supplier a top workplace.

Gemline logo

Company Size: Extra Large (250+ employees)
Category Ranking: 5 (out of 8 extra-large companies)
Overall Ranking: 52 (out of 75 companies)
Location: Lawrence, MA
Year Founded: 1980

Gemline employees

Ingredients for a Best Place to Work: It’s the internal talent at Top 40 supplier Gemline (asi/56070) that makes it a Best Place to Work, says Susan Kamacho, vice president of human resources. “Everyone is dedicated to delivering an outstanding customer experience and fostering a culture of collaboration and respect,” she notes. “The fabric of our culture is woven with the threads of integrity, truth, humility, inclusion, community, trust and respect. It’s not just a set of principles on paper; it’s a living, breathing ethos that defines who we are and how we operate.”

Top Attributes

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Team Cooperation

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Flexible Work Arrangements

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Alignment With Company Goals

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Management Transparency

Meanwhile, the office post-COVID operates on a hybrid work format – operations and part of the administrative team are in the office full-time; others work from both home and the office; and still others are completely remote. “We reviewed each position, so we’re able to provide flexibility where feasible without compromising on service,” says Kamacho. “We’ve aligned our work models with the specific requirements of each role, so we ensure both employee and customer satisfaction.”

Top Benefits & Perks: In addition to health benefits, PTO and a 401(k) program, management keeps the environment fun with food trucks and Friday huddles on the operations floor, where employees dance to celebrate recent successes. Gemline also recognizes employees on achieving American citizenship as well as veterans for their service.

“Camaraderie, celebration and recognition are integral components of our company culture,” says Kamacho. “They make it an exceptional and rewarding place to work.”

Three Words That Describe Gemline

Collaborative
Friendly
Inclusive